jili 168 Privacy Policy

1. Introduction

jili 168 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "Player", "User") who access and use the jili 168 online casino platform at jili-168.org. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy applies to all personal data collected through the jili 168 website, mobile browser interface, customer support channels, and any other touchpoint through which you interact with jili 168. It should be read together with our Terms and Conditions, which are incorporated herein by reference.

jili 168 acts as the data controller in respect of the personal data it collects from players. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable Philippine data protection law, including the Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC).

If you have any questions about how jili 168 handles your personal data, please refer to the Contact section at the end of this Policy.

2. Personal Data We Collect

jili 168 collects the following categories of personal data from players:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number
• Email address
• Residential address (province, city, barangay)
• Nationality

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo ID (e.g., PhilSys National ID, passport, driver's licence, UMID, SSS ID, Voter's ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or liveness check image for identity confirmation
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial Data

• GCash mobile number or PayMaya account reference
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Account balance information

2.4 Gaming Activity Data

• Game session logs including games played, wager amounts, win/loss outcomes, and session duration
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.6 Communications Data

• Records of customer support interactions via live chat or email
• Feedback, complaints, and dispute records
• Marketing preference settings

3. How We Collect Your Data

jili 168 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device information, and cookie data.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; fraud prevention data from anti-money laundering screening services.
• Regulatory sources: Self-exclusion status information from PAGCOR or other regulatory databases where applicable.

4. How We Use Your Personal Data

jili 168 uses the personal data it collects for the following purposes:

jili 168 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

jili 168 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications and personalised promotions, where you have provided explicit consent. You may withdraw this consent at any time by updating your marketing preferences in your account settings or by contacting customer support.

6. Data Sharing & Disclosure

jili 168 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the jili 168 platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention and AML screening services, customer support platform providers, and cloud hosting and infrastructure providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

jili 168 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jili 168's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via your registered mobile number or email address before your personal data is transferred and becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our customer support team.

7. Cookies & Tracking Technologies

jili 168 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the jili 168 website. We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymised data about how players use the platform to help us improve performance and user experience. No personally identifiable information is included in analytics reports.
• Marketing cookies: Used to deliver relevant promotions and offers based on your gaming activity, subject to your marketing consent preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili 168 platform. Strictly necessary cookies cannot be disabled as they are essential to platform operation.

8. Data Retention

jili 168 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following retention periods apply:

• Account and KYC data: Retained for a minimum of 5 years from the date of account closure, in accordance with PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction and financial data: Retained for a minimum of 5 years from the date of each transaction, as required by AMLA and applicable tax regulations.
• Gaming activity logs: Retained for 3 years from the date of each session, for responsible gaming monitoring and dispute resolution purposes.
• Customer support records: Retained for 2 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained for the duration of your account and for 1 year following account closure, as evidence of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

9. Data Security

jili 168 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the jili 168 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including KYC documents and financial records, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised jili 168 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Account login is protected by OTP-based two-factor authentication sent to your registered Philippine mobile number.
• Regular security audits: The jili 168 platform undergoes regular penetration testing and security audits by independent third-party security specialists.
• Incident response: jili 168 maintains a data breach response plan. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours and will notify affected players without undue delay, in accordance with RA 10173.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by jili 168:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation.
• Right of access: You have the right to request a copy of the personal data jili 168 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account profile settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR regulations and AMLA.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling legitimate grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jili 168 has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please contact the jili 168 Data Privacy Officer via the contact details provided in Section 14 of this Policy. We will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.

11. Children & Minors

The jili 168 platform is strictly intended for adults aged 21 years and above, in accordance with the minimum legal gambling age in the Philippines. jili 168 does not knowingly collect personal data from any person under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds to the originating payment method. If you believe that a minor has registered an account with jili 168, please contact our customer support team immediately so that we can take appropriate action.

jili 168 uses date of birth verification and KYC document checks as part of the registration process to enforce the 21+ age requirement. We take this obligation seriously and it forms a core part of our responsible gaming commitment to Filipino players and their families.

12. Third-Party Links

The jili 168 platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya) accessed during the deposit or withdrawal process. jili 168 is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party service you access in connection with your use of jili 168.

This Privacy Policy applies solely to personal data collected and processed by jili 168 through the jili-168.org platform and its associated customer support channels.

13. Changes to This Privacy Policy

jili 168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via their registered mobile number or email address, or by posting a prominent notice on the jili 168 platform, at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how jili 168 protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili 168 processes your personal data, please contact our Data Privacy Officer through any of the following channels:

• Live Chat: Available 24/7 via the chat widget on the jili 168 platform — the fastest way to reach us.
• Email: [email protected]
• General Support: [email protected]

Our Data Privacy Officer is responsible for overseeing jili 168's compliance with the Data Privacy Act of 2012 and will handle all data subject requests in accordance with the timelines prescribed by the National Privacy Commission.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint directly to the National Privacy Commission (NPC) of the Philippines.